Smart Shoes FAQ

Smart shoes are footwear embedded with advanced technology, such as sensors and Bluetooth, to offer features like fitness tracking, navigation assistance, and real-time feedback on your activities.

Impakto Smart Shoes include:

• Fitness tracking: monitor step count, distance, and calories burned.
• Performance analysis: track regular step count in the health section of the app.
• Connectivity: pair with your smartphone via Bluetooth to sync data and receive notifications.
• Gesture controls & quick actions:
  • SOS Emergency: 90° heel rotation on both shoes
  • Call favourite contact: left heel at 60°–75°
  • Camera control (selfie): left toe at 80°–90°
  • Flash light (Android): right toe at 75°–80°
  • Find My Phone (iOS): right toe at 75°–80°
  • Music URL generation: right heel at 60°–75°

Yes. Smart shoes are available in various sizes and styles for different preferences and activities, whether running, walking, or casual wear.

Shop Impakto Smart Shoes on impakto.in. Always buy from Impakto or authorised sellers so warranty and app mapping stay valid.

Connect the magnetic charger to the charging port at the back of the Smart Shoes and plug it into a standard power source. Use only the original charger supplied in the box.

The charging indicator shows a red light while charging and changes to blue once the battery is fully charged.

Battery life can range up to 10–12 days depending on usage and active features. A constant Bluetooth connection may drain the battery faster.

The Smart Shoes automatically turn on when you start walking or taking steps.

Yes. When the Smart Shoes remain idle, they automatically enter sleep mode. Move or shake the shoes gently to wake them up.

Smart shoes connect via Bluetooth. Download the official Impakto app and follow the in-app mapping instructions.

Yes. Grant all requested app permissions (location, Bluetooth, background activity) so features and gestures work correctly.

QR codes are required for initial registration. If you change or lose your phone, log into the app again with your existing account credentials.

Turn off Gesture Mode in the app settings for a distraction-free drive. Core functions like step tracking stay active in the background.

They can handle light rain or sweat, but are not designed for full submersion in water.

• Regular cleaning: wipe the exterior with a clean, dry cloth. Never submerge in water.
• Deep cleaning: if dirty, use a slightly damp cloth with mild liquid soap, then dry immediately with a towel.
• Battery care: charge as recommended and avoid extreme temperatures.

No. Never wash Smart Shoes in a washing machine. Use manual cleaning only.

No. Make sure the shoes are completely dry before charging. Never charge damaged shoes — contact customer support immediately.

For safe and optimal performance, always use the original charger supplied with your Smart Shoes.

• Charging temperature: charge only at normal room temperature.
• Storage temperature: do not store shoes or charging accessories above 50°C.
• Battery safety: do not puncture, crush, disassemble, modify, or replace the battery. That is unsafe and voids warranty.

Hard Reset restarts the internal hardware of the Smart Shoes. Use it if:

• The shoes are powered on but not working correctly
• The shoes cannot connect to the mobile app
• The device becomes unresponsive or freezes

Locate the Hard Reset button on the Smart Shoes, press it once, and release. The device will automatically restart.

Your digital e-Warranty card is available in the mobile app after your Smart Shoes have been mapped and registered. You can also read our Smart Shoes Terms & Warranty.

Reach us by call, WhatsApp, or email:

• Call / WhatsApp: 62936 93196 (10am–6pm)
• Email: info@impakto.in